Updating map on magellan 1200 roadmate trend micro smart scan agent pattern not updating

If you are going to purchase a GPS after market unit I suggest you stay away from this model.Magellan sold 10s of 1000s of units with the lifetime map upgrades.To keep up the pace with all the technological advancement going around, the company has now started its service named Smart GPSEco Support to help all the automobile makers and individuals to get the Magellan GPS software updates.It is the cloud-based service which helps to save money on fuel by keeping the drivers updated with all the changes happening in real time.

It also provides the user with the award-winning navigational software to make the whole travelling experience even more easy and safe.

This is a way for them to try and not honor lifetime map agreements.

If they are treating others this way - this deserves a class action suit to filed against Magellan GPS.

Their suggestion, re-install new software and maps on the NEW GPS device. I am so disgusted and I will not stop until I get some answers. Anyway, I recommend you doing full research and reviewing GARMIN or Rand Mc Nally options. In trying to upgrade it I found that no upgraded maps were offered for this model.

I have left numerous messages on their corporate HR and Marketing voicemails and no one has had the common courtesy to even return my calls. Practically impossible to find a number to call so I emailed a customer service agent.

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